Stories by Jamie Cairns

Retailers must embrace technology and end-to-end planning to meet soaring consumer demands and excel in the 2025 peak shopping season.

Australian retailers are adopting ship-from-store to cut costs, speed up delivery and boost profits amid rising costs and fierce competition from global giants.

Retailers delaying technology investments amid tariffs risk lost market share and higher future costs as consumer demands rapidly evolve in 2025.

Retailers can boost winter profits by improving order fulfilment through smart inventory use, localised sales, AI integration, and aligned advertising strategies.

Retailers must harness data-driven agility and real-time inventory visibility to navigate U.S. tariffs and economic uncertainty while staying profitable.

Order cancellations can cost businesses millions; understanding why they happen is crucial. Discover key strategies to reduce these rates and improve customer satisfaction.

As Australia's retailers navigate inflation and reduced spending, improved order fulfilment during peak season is crucial for operational efficiency and customer loyalty.

Customer pressures for greener alternatives coupled with increasing regulatory scrutiny makes sustainability a strategic priority in 2024.

With the negative impact of poor inventory management clear to see, forward-thinking retailers are turning to technology to resolve these issues.

By having a consolidated view of inventory levels, you can minimise stockouts and overstocking, optimising working capital and reducing storage costs.

Adding an Order Management System (OMS) to your existing ERP platform can enhance order fulfilment and improve customer experience.