Stories by Jamie Ng
AI scales data; humans scale trust
3 days ago
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digital transformation
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llms
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ai
AI boosts efficiency in professional services, but human expertise and trust remain crucial, driving a new value and pricing model in law and finance.
AI: The future belongs to those who put the humans in the machine first
Tue, 17th Jun 2025
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genai
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llms
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ai
AI in law is evolving to amplify human judgment, using curated data and reasoning to enhance legal advice, not just recall case law.
If ChatGPT is everyone’s personal lawyer - without the billable hours - now what?
Tue, 8th Apr 2025
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ai
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legaltech
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opinion
A frustrated SUV owner turned to ChatGPT to fight a GBP £10,000 repair bill, highlighting how AI is reshaping the legal profession amidst rising concerns.
AI in law firms - why (only) ‘quick gains’ aren’t the 'main game'
Mon, 17th Mar 2025
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risk & compliance
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ai
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ai ethics & governance
As law firms increasingly adopt AI for efficiency, experts warn that superficial gains are insufficient to reshape value delivery for clients.
The inquiry is no longer “Are you using AI?” but “How are you using it?”
Thu, 27th Feb 2025
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partner programmes
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risk & compliance
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genai
As AI becomes essential in legal practices, clients now demand to know not if law firms use it, but how effectively they do so.
The AI advantage: What’s real; what’s right and what’s risky for law firms today?
Wed, 12th Feb 2025
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digital transformation
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rpa
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risk & compliance
As law firms race to adopt AI technologies, understanding their implications and the risks is crucial to ensure that speed doesn’t compromise compliance.