About Shannon
Shannon Williams
Journalist
Shannon is a freelance editor and writer. As a professional content creator over the last ten years, Shannon has worked across many industries including tech, business and travel, in a variety of mediums including media, publishing, communications and social media. She has a knack for finding the right voice for her audience and relishes the opportunity to tell stories.
Stories by Shannon - Page 2
Corporate treasurers set to drive value creation & growth by 2030
Last week
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data analytics
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risk & compliance
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pd
Corporate treasurers are transforming from back-office roles to strategic partners, driving value creation and growth by 2030, says EY's global report.
BeyondTrust unveils AI security tools to govern agentic AI risks
Last week
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ai security
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risk & compliance
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ai ethics & governance
BeyondTrust launches AI security tools in its Identity Security Insights platform to govern risks posed by autonomous AI agents in enterprises.
Australian businesses use AI to halve call centre waiting times
Last week
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cx
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martech
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ai
Australian businesses are leveraging AI technology to halve call centre waiting times, boosting customer service and employee satisfaction across the sector.
Regulated firms warned to leverage tech or risk falling behind
Last week
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uc
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digital transformation
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cx
UK regulated firms urged to embrace technology for compliance, or risk falling behind as stricter rules and customer expectations reshape industries.
Australia’s cyber workforce stagnates as AI reshapes job market
Last week
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devops
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soc
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apm
Australia’s cyber security workforce growth stagnates at 0.2% amid AI-driven automation and cost-cutting, narrowing entry-level job opportunities significantly.
UK retailers set for GBP £10bn boost with new data act changes
Last week
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data protection
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cx
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martech
The UK Data Act 2025 offers retailers clearer rules on data use, potentially boosting revenues by GBP £10 billion as marketing strategies evolve.
US commits USD $42 billion to boost UK tech amid AI concerns
Last week
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hyperscale
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dc
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quantum computing
US tech giants pledge USD $42 billion investment to boost UK AI, quantum computing, and nuclear sectors amid calls for equal UK benefits in partnerships.
Australia unveils 2035 climate goal, urges practical action
Last week
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cartech
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clean technologies
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cloud services
Australia unveils its 2035 climate goal, urging practical action to decarbonise energy and freight sectors while ensuring economic resilience and grid stability.
UK secures GBP £150 billion in US investment to boost jobs & tech
Last week
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hyperscale
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dc
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physical security
The UK government has secured GBP £150 billion in US investment, aiming to create 7,600 jobs and boost sectors like clean energy and AI nationwide.
Australian tech leaders urge measurable action on climate impact
Last week
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data analytics
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ai
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clean technologies
Australian tech leaders call for urgent, measurable climate action, urging firms to use AI and data to cut IT energy use and boost sustainability impact.
Norton rolls out AI deepfake scam protection for Intel PCs
Last week
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mdm
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ai
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devices
Norton launches AI deepfake scam detection on Intel Core Ultra PCs, offering real-time, on-device protection for Norton 360 users in key English-speaking countries.
AI reshapes workplace learning as L&D budgets & metrics evolve
Last week
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data analytics
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digital transformation
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hcm
AI is transforming workplace learning as businesses across the US, UK, Australia, and New Zealand boost L&D budgets and adopt data-driven metrics.
AI-driven document processing projects rise as paper persists
Last week
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crm
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document management
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digital transformation
A study shows 65% of large firms are adopting AI-driven document processing to replace legacy systems, despite 61% still relying on paper documents.
UK banks warn firms could become irrelevant without digitisation
Last week
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digital transformation
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risk & compliance
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genai
Over half of UK banking execs warn firms risk irrelevance without digitising back-office ops amid AI integration and industry upheaval.
AI adoption in healthcare surges but exposes critical risks
Last week
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physical security
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data privacy
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ai
AI use in healthcare is booming, with the market set to hit USD $187bn by 2030, but experts warn of risks from data bias, errors, and weak governance frameworks.
UK consumers & SMBs seek smarter, flexible payment solutions
Last week
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crypto
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bnpl
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ai
UK consumers and SMBs increasingly seek flexible, AI-powered payment solutions that offer personalised convenience and support cash flow amid funding challenges.
Gen Z & Millennials turn to AI for shopping advice over search
Last week
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martech
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llms
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ai
A global survey reveals 33% of Gen Z and 26% of Millennials prefer AI platforms over search engines for shopping advice, signalling a shift in consumer habits.
EU Data Act aims for innovation, fairness & strong governance
Last week
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data protection
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edge computing
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risk & compliance
The EU Data Act aims to boost innovation and fairness by ensuring transparent, secure data sharing while maintaining strong governance across industries.
Kering data breach exposes 7.4m luxury customers’ details & spend
Last week
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data protection
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pam
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mfa
Kering has revealed a data breach exposing details and spending info of 7.4 million customers of Gucci, Balenciaga, and Alexander McQueen.
Australian business leaders urged to close supply chain & cyber gaps
Last week
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advanced persistent threat protection
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supply chain
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risk & compliance
A report warns Australian firms must close supply chain and cyber security gaps as 80% foresee geopolitical risks impacting operations in the next year.