Latest news - Page 4

Australia unveils its first publicly accessible national dashboard rating major roads from 1 to 5 stars to improve safety and reduce fatalities by 2030.

AI can help slash contact centre staff turnover in 2026 by boosting agent engagement, cutting routine tasks, and enhancing job satisfaction with smart tools.

AI boosts efficiency in professional services, but human expertise and trust remain crucial, driving a new value and pricing model in law and finance.

Customer Science unveils Knowledge Quest, an AI tool enhancing Australian contact centres with real-time, accurate information to boost efficiency and satisfaction.

Corporate treasurers are transforming from back-office roles to strategic partners, driving value creation and growth by 2030, says EY's global report.

Australian businesses are leveraging AI technology to halve call centre waiting times, boosting customer service and employee satisfaction across the sector.

From 2024, Australian school board members face personal criminal liability for payroll errors amid teacher shortages and complex employment rules.

Seattle Seahawks partner with Amperity to unify fan data, enabling personalised engagement and improved experiences for supporters at Lumen Field and beyond.

Australia’s travel industry eyes conversion APIs to boost ad targeting and campaign returns amid rising demand and privacy-driven tracking changes.

Australia faces rising state-sponsored cyberattacks on critical infrastructure, prompting stricter government measures and a human-focused defence approach.

Tenable’s co-CEOs lead innovation in exposure management, driving growth and stability with a unique dual leadership model after their CEO’s passing.

Wolters Kluwer is advancing AI-driven software to help tax and finance leaders manage complex regulations, boosting business insights and compliance globally.

IGEL launches Dual Boot feature enabling organisations to restore secure device access within minutes during cyberattacks, slashing breach costs averaging $4.44m.

Banks have accelerated the shift from AI research to practical tools, with top institutions rapidly deploying innovations in trading, fraud prevention, and customer service.

Zoom rolls out AI upgrades across sales, service and events platforms, enhancing automation, personalised engagement and operational efficiency by 2026.

Smartsheet introduces AI as a collaborative teammate within its platform, enhancing enterprise work management with improved efficiency and oversight.

Enterprises prioritising digital sovereignty over AI and data achieve up to five times higher ROI, outperforming peers with secure, scalable AI platforms, says study.

DoiT has been named a Visionary in Gartner's 2025 Magic Quadrant for FinOps, lauded for its Cloud Intelligence platform with AI-driven cost optimisation.

Australia unveils its 2035 climate goal, urging practical action to decarbonise energy and freight sectors while ensuring economic resilience and grid stability.

Australian tech leaders call for urgent, measurable climate action, urging firms to use AI and data to cut IT energy use and boost sustainability impact.